حذف الحساب والبيانات — نظام مايسترو للجوائز

Last updated: November 3, 2026

Mystro Awards (نظام مايسترو للجوائز) is published by Mystro Analytics Inc. Accounts cannot be created in the app; the award's program administrator creates them. You can ask for your account and data to be deleted at any time.

How to request deletion

1. Email essam@mystro.ae from the email address on your account, with the subject "Mystro Awards account deletion".
2. Include your username and the award you work on.
3. We verify the request with your program administrator and confirm the deletion by email within 30 days.

You can also ask your award's program administrator directly.

What is deleted

• Your account data: name, username, email address, phone number, password, role and assigned medals.
• The push notification tokens registered for your devices (these are also removed as soon as you sign out of the app).

What may be kept

Evaluations, scores, notes and decisions you entered as part of the committee's work, and the activity log that records them, are part of the award's official record and may be kept for as long as the award's organizing body requires. We do not use them for any other purpose.

Face ID and fingerprint data never leave your device and are removed when you delete the app.