سياسة الخصوصية — نظام مايسترو للجوائز

Last updated: November 3, 2026

Mystro Analytics Inc ("Mystro") operates the Mystro Awards app (نظام مايسترو للجوائز). The app is for authorized award-committee staff (medal coordinators, graders, judges, board members and administrators) to manage and evaluate nominations. Accounts cannot be created in the app; program administrators create and suspend them.

Data the app processes

• Account data: your name, username, email address, role and assigned medals, used to sign you in and apply your permissions.
• Content you enter: evaluations, scores, notes, formal-check decisions, interview details and files you upload, used to carry out the committee's work. They are recorded with your name in the activity log.
• Nomination data: the app shows applicants' data and nominations stored in the award system, according to your permissions. It does not collect new data about them.
• Notifications: if you allow them, your device's push token, device platform and app version are registered so work alerts can be delivered through Apple's push notification service on iPhone or Google's Firebase Cloud Messaging on Android. The token is removed when you sign out.
• Camera and photos: used only when you choose to photograph a document or attach an image.
• Face ID and fingerprint: verified on your device only; biometric data never reaches us.
• Session token: stored in your device's secure storage (the Keychain on iPhone, the Keystore on Android).

What we don't do

The app has no advertising, no tracking and no third-party analytics. We do not sell data or share it for marketing.

Storage and sharing

Data is stored on Amazon Web Services servers, and access is limited to authorized users according to their roles. Notifications are sent through the Apple Push Notification service or Google's Firebase Cloud Messaging, which process the push token and alert text only to deliver it. We do not share data with anyone else unless the law requires it. Data is kept for the duration of the award program and as the organizing body requires.

Your rights

You can ask to access, correct or delete your data through your program administrator or by writing to essam@mystro.ae. The steps to request deletion of your account and data are on the account and data deletion page. The app is not directed at children.

Contact

Mystro Analytics Inc — essam@mystro.ae — mystro.ae. We may update this policy; the date above shows the latest version.